This Privacy Policy explains how rbajee collects, processes, stores, and protects your personal data when you use the rbajee platform. Your privacy is a priority — not an afterthought.
This Privacy Policy ("Policy") is published by rbajee ("rbajee", "we", "our", or "us") and applies to all personal data collected, processed, and stored in connection with your use of the rbajee website at https://rbajee.vu and all associated services, features, and promotions (collectively, the "Platform").
rbajee is committed to protecting the privacy of every player who uses the Platform. This Policy describes in plain terms what personal data we collect from you, why we collect it, how we use and protect it, how long we keep it, and what rights you have in relation to your data. We encourage you to read this Policy carefully before registering an account or making use of rbajee's services.
By registering an rbajee account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with rbajee's Terms & Conditions.
rbajee collects personal data that is necessary to provide the Platform's services, comply with applicable legal obligations, and maintain the security and integrity of the platform. The categories of personal data we may collect include:
Full name, date of birth, gender, residential address, mobile phone number, and email address provided during account registration or subsequent profile updates.
Government-issued photo identification (National ID, passport, or driving licence), proof of address documentation (utility bill, bank statement), and selfie or live verification images submitted during identity verification checks.
Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account references, transaction amounts, deposit and withdrawal history, and currency (Bangladeshi Taka / ৳). rbajee does not store full payment credentials — payment transactions are processed through secure third-party payment gateways.
Betting history, game sessions played, wagers placed, winnings and losses, bonus usage, session duration, login timestamps, and platform feature interactions recorded during your use of rbajee.
IP address, device type, operating system, browser type and version, screen resolution, time zone, mobile network operator, and unique device identifiers collected automatically when you access the rbajee platform.
Records of communications between you and the rbajee support team — including live chat transcripts, email correspondence, and WhatsApp messages — retained for quality assurance, dispute resolution, and regulatory compliance purposes.
rbajee collects personal data through the following means:
rbajee processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account management | Creating and maintaining your rbajee account, verifying your identity at registration and during ongoing KYC checks, and managing your account settings and preferences. |
| Providing services | Processing your bets, deposits, and withdrawals; crediting bonuses; providing access to games and live casino features; and delivering customer support. |
| Legal compliance | Fulfilling our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming regulations, including age verification and transaction monitoring. |
| Security & fraud prevention | Detecting and preventing fraudulent activity, unauthorised account access, bonus abuse, multi-accounting, and other prohibited conduct as defined in the rbajee Terms & Conditions. |
| Responsible gaming | Monitoring gameplay patterns to identify signs of problem gambling, enforcing self-exclusion and deposit limit requests, and providing players with appropriate responsible gaming information. |
| Platform improvement | Analysing aggregated usage data to improve the rbajee platform's performance, user experience, game offering, and promotional effectiveness. |
| Marketing communications | Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may opt out at any time (see Section 10). |
rbajee processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:
rbajee does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipient in the circumstances described:
Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment partners solely for the purpose of processing your deposits and withdrawals. Each payment provider is subject to its own privacy policy and applicable financial regulations.
Where third-party KYC or age verification services are used, the minimum personal data necessary to complete verification — typically your name, date of birth, and identification document details — is shared with the relevant provider under a data processing agreement.
Live casino and RNG game providers (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) may receive limited session and wager data necessary to deliver their game services to you within the rbajee platform. These providers act as data processors and are contractually bound to process data only on rbajee's instructions.
Device and behavioural data may be shared with fraud detection partners for the purpose of identifying and preventing fraudulent activity, multi-accounting, and payment fraud on the rbajee platform.
rbajee may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or in connection with the investigation of suspected criminal activity including money laundering or fraud.
The rbajee platform uses cookies and similar tracking technologies to operate core platform functionality, analyse usage patterns, and — where you have consented — deliver personalised content and promotions. The types of cookies used on rbajee include:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the rbajee platform and may prevent you from accessing certain features, including account login and deposit processing.
rbajee retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:
Where data is no longer required for its original purpose and no legal obligation requires its continued retention, rbajee will securely delete or anonymise it in accordance with our internal data deletion procedures.
rbajee implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, rbajee will notify affected players as required by applicable law and take prompt remedial action.
As a data subject, you have the following rights in relation to personal data held by rbajee. To exercise any of these rights, please contact rbajee's support team using the contact details in Section 14:
rbajee will respond to all verified data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reasons for it.
The rbajee platform is strictly intended for adults aged 18 years and over. rbajee does not knowingly collect personal data from individuals under the age of 18. If rbajee becomes aware that a registered account belongs to a person under the age of 18, the account will be immediately suspended, all bonuses will be forfeited, and the personal data associated with the account will be securely deleted in accordance with our data retention procedures.
If you are a parent or guardian and believe that a minor has registered an rbajee account or submitted personal data to the platform without your consent, please contact rbajee support immediately using the details in Section 14. We will investigate and take prompt action.
The rbajee platform may reference or integrate with third-party services — including game studios, payment gateways, and analytics providers — whose own privacy practices are governed by their respective privacy policies. rbajee is not responsible for the privacy practices of any third-party service provider or game studio whose services are accessible through the platform.
When you interact with a third-party game interface embedded within rbajee — such as a live casino room operated by Evolution Gaming or Ezugi — that provider may independently collect technical data in accordance with their own policies. rbajee recommends reviewing the privacy policies of third-party game providers whose titles you play regularly.
rbajee reserves the right to update or amend this Privacy Policy at any time. When material changes are made, rbajee will notify registered players by displaying a prominent notice upon next login or by sending a notification to the contact information held on file. The updated Policy will be published on this page with a revised effective date at the top of the document.
Your continued use of the rbajee platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should discontinue use of the platform and request account closure in accordance with the rbajee Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by rbajee, please contact our support team through any of the following channels:
For formal data subject access requests or complaints regarding data processing, please contact us by email with the subject line "Privacy Request" and include your registered mobile number and a brief description of your request. We aim to acknowledge all privacy-related enquiries within 2 business days and to resolve them within 30 calendar days.
Six core pillars that define how rbajee approaches data privacy and security for every player on the platform.
Every connection between your device and the rbajee platform is protected by 256-bit SSL/TLS encryption — the same standard used by leading financial institutions. Your data is secure in transit at all times.
rbajee does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your data is used exclusively to operate your rbajee account and improve the platform for you.
rbajee follows a data minimisation principle — collecting only the personal data that is strictly necessary to provide our services and meet our legal obligations. We do not collect data for its own sake.
Internal access to player data on rbajee is governed by strict role-based access controls. Only authorised staff with a genuine operational need may access your personal information, and all access is logged and audited.
rbajee fully supports your rights as a data subject — including the right to access, correct, delete, and port your data. Submit a request via email and our team will respond within 30 days, no exceptions.
In the unlikely event of a data security incident affecting your personal data, rbajee will notify impacted players promptly and take immediate remedial action — in line with our commitment to transparent and responsible data stewardship.
Your data is protected. Your account is secure. Now enjoy Bangladesh's favourite cricket betting, slots, and live casino — all in one place. 18+ only. Please gamble responsibly.